bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 9238466691
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first, verify your internet connection and wait for a strong signal. Then, click on send OTP and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, try logging in with your active phone number. If your phone number has changed, submit your updated KYC details via email to the customer support system to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the newly updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only allowed for money earned from gaming activities, not bonus incentives. This means users can withdraw their winnings, but not any bonus rewards collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Your cooperation in providing this information is greatly appreciated to facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. Any winnings from games played with the bonus can be withdrawn by the user. This means the bonus itself can't be withdrawn, but earned winnings from it can.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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